Neither the blog run by the Microsoft Security Response Center nor the Twitter account the group uses has mentioned the flawed update or the company's recommendation.Īdditional information on how customers should deal with the buggy updates can be found on Microsoft's support site. In October 2013, Microsoft yanked a Windows 8.1 RT update from the Windows Store after some tablet owners reported their devices had been crippled.Īlthough Microsoft always publicizes its Patch Tuesday slate, it has not broadcast that MS14-045 should be uninstalled. And last August and September Microsoft had such a run of problems with updates for its Office suite that experts called it a 'worrisome' sign of declining update quality. In April 2013, Microsoft urged Windows 7 users to uninstall an update that had generated BSOD screens. Last week's patch problem was not Microsoft's first by any means. Several IT administrators posted messages on, a mailing list dedicated to the subject, that said they had successfully updated hundreds of client systems and servers. Not every PC that installed MS14-045 or the other suspect patches reported problems. It told users, for example, to boot using Safe Mode, which many on the support thread said didn't work. Microsoft's advice, however, may not be of any help to those already afflicted. As an added precaution, Microsoft has removed the download links to the 2982791 security update.' 'Microsoft recommends that customers uninstall this update. 'Microsoft is investigating behavior associated with the installation of this update, and will update this bulletin when more information becomes available,' the company said in the revised MS14-045's Update FAQ.

As of Saturday, however, the flawed update was still being pushed by Windows Update, Microsoft's service for delivering patches to PCs. In the updated MS14-045 and other supporting documents, Microsoft said it had removed the patches from its Download Center. Some customers were able to regain control of their PCs by using System Restore to return the machine to a previous date, but only after they'd booted the computer using original install media.

Uninstall microsoft office updates mac